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Tag: incident logs

How to Document Noise Complaints So They’re Taken Seriously

Victoria Haneveer
Someone writing and keeping a good record in a logbook

Noise issues are one of the most common ongoing complaints, and one of the easiest to dismiss when records are unclear. People often assume they’ll remember what happened or that a quick message will be enough. Over time, details blur and the problem becomes harder to explain. Documenting noise complaints properly is less about volume […]

How to Document Landlord Disputes So Nothing Gets Lost or Ignored

Victoria Haneveer
Writing in a communications logbook

Landlord disputes often drag on because conversations happen informally and records stay incomplete. A phone call here, an email there, a promise made and then forgotten. Over time, it becomes hard to show what was reported, when it was reported and what response was given. Clear documentation helps keep the focus on facts rather than […]