How to Organize Evidence for Complaints

Annoyed because of noisy annoying neighbors

When a problem keeps happening, most people start collecting evidence without a system. Screenshots pile up, emails get buried and dates blur together. That makes it harder, not easier, to explain what’s going on when someone finally asks for proof. Organizing evidence isn’t about having more information. It’s about making the information you already have […]

What an Incident and Communication Log Is and How to Use One

writing in an incident report log book

When problems continue over time, memory becomes unreliable. Dates blur, details shift and conversations are remembered differently by different people. That’s where an incident and communication log becomes useful. A log isn’t about writing more. It’s about recording the right information in a consistent way so nothing important gets lost and crucial to know what […]